FREQUENTLY ASKED QUESTIONS

+ What is Capital Bus?

We are a company dedicated to offering experiences inside Mexico City through our different circuits; in addition, we offer tours to explore the most emblematic regions surrounding the city.

+ Which products does Capital Bus have to offer?

Today we have three tours around the city:

City Tour Downtown Polanco Neighborhood
City Tour Downtown Coyoacan
City Tour Downtown Basilica of Guadalupe

Combine your City Tour into packages:

Paquete Museo del Chocolate
Paquete Guadalupano
Paquete KidZania
Paquete Acuario Imbursa
Paquete Mirador Torre Latino

We also offer thematic tours:

Noche de Museos
Roof Top Tour
Roof Top Tour Nocturno
Noche Méxicana
Patitas de Perro
Mariachi Night Tour
Disco Bus

One day tours:

Teotihuacán + Basílica
Teotihuacán al Amanecer
Teotihuacán al Aterdecer
Puebla + Cholula
San Miguel de Allende
Taxco + Cuernavaca
Xochimilco + Coyoacán + Frida Kahlo
Volcánes Iztaccíhuatl
Grutas de Tolantongo
Experiencia Mineral el Chico + Presa el Cedral
Prismas Basálticos + Real del Monte
Ruta del Queso y Vino
Globos Aerostáticos + Teotihuacán

+ How long in advance should I book?

Our reservations system allows customers to book up to 24 hours before the service is carried out.

+ How could I purchase my ticket for my tour?

The tickets can be purchased in our sales points, through telephone, or online. Purchases made online require payment with a credit card, if you want to make your purchase through the phone you can pay with credit card, deposit, or transfer*.

*depends on how far in advance you are making your purchase.

+ Which are the departure points for the One Day Tours or the Seasonal Tours?

We have three departure points:

Miga Café (Liverpool 174, Zona Rosa)
Bellas Artes (Hidalgo esquina con Eje Lázaro Cárdenas)
Hostal Amigo (Isabel la Católica 61A, Centro Histórico)
Parada Capital Bus M a la Revolución (frente a Pizza del Perro Negro)

+ Where can I check the departure points?

When booking online or by phone, you can choose the point of departure, in the same way your reservation will be sent to you by mail. When buying directly with one of our tourist promoters, you will be given a ticket with the address of the place where we will pass for you.

+ Where can I find the tour rates?

The rates are established on the page www.capitalbus.com.mx, depending on the Tour you choose is the price. You can also ask our prices with one of our promoters, by mail or by phone.

+ HE WHO ORGANIZES DOES NOT PAY

Organize with 5 of your friends and the sixth does not pay (terms and conditions apply. Check participating tours via WhatsApp or dial: 55 6676 8021

+ What requirements are necessary to take a tour purchased online?

It is necessary to present your reservation (there is no need to have it printed), an official identification to validate your identity, in the same way, due to the prevailing health situation, it is essential to wear a mask and comply with all protocols.

+ Do you offer discounts on your products?

The discounts apply to senior citizens who have an INAPAM card, as well as to national students (only applies during the holiday season). Dictated by the SEP. Only applies to City Tour and is not applicable with other promotions. To validate the discount, present your current credential at our points of sale.